Your questions, answered.

No. Accepted is a platform. You or your counsellor do the guidance; Accepted provides programme information, writing tools and deadline tracking.

No. Accepted gives your school counsellor programme information from universities and tools for tracking applications and reviewing drafts.

AI creates preparation guides, gives feedback on your own drafts, drafts CVs and helps with programme matching and interview practice. For UCAS and Common App, you choose what to say and write the statement yourself. The motivation-letter tools also offer an AI-generated sample for reference, not for submission.

Of the universities listed, have programmes in the catalogue. For those programmes we add entry requirements, deadlines and fees as we verify them. The rest are listed by name, most with a website. Programme details show an application-page link and a last-verified date when recorded. That date belongs to the programme record, not to a separate check of every fact. Check the institution's current instructions before relying on a requirement or deadline.

Yes. When Accepted asks which qualification you take, choose A-levels. Then add your A-level subjects with predicted or achieved grades, and your Extended Project (EPQ) if you have one. Where we hold a programme's A-level entry requirement, the University Matcher compares it with your grades. So far that covers some programmes in the UK, Ireland, Spain and Germany, and it needs at least three A-levels with grades. Every other programme is still listed, in its own group after Reach, without a match score, and its result says the grade fit wasn't assessed. On predicted grades the best result is Target; Strong needs achieved grades. A-level exam dates are not on the exam calendar yet.

You can start free, with no card. A one-time plan for your entry year unlocks the rest; there is no subscription. The pricing page lists the plans and what each one includes.

No trial needed: start on the Free plan with no card, and upgrade to a paid plan when you're ready to apply.

Yes — full refund within 14 days of purchase, minus the value of any documents and interviews already used. Plans are one-time purchases, so there's nothing to cancel; you keep access for the rest of your entry year either way.

Yes. Schools on a pilot get coupon codes for their students. Ask your counsellor.

When sales are open, sign in, open Account and choose Upgrade to Premium. Before confirming, you see the eligible Premium price, the actual Standard payment credited after refunds, and the difference to pay. Top-up payments stay separate. The upgrade adds only the additional Premium document and interview allowances, keeps unused balances and the existing expiry, and raises the regeneration limit without resetting earlier uses. It applies to the same entry year. If the credit covers the price, confirm without a new payment; any excess credit is not refunded in cash.

We don't ask for passport or ID-card copies — please don't upload them. Universities that need an identity document ask for it in their own application process.

No. Accepted helps you prepare your application. Submitting it to a university is your action, on their platform.

Data stored in the EU (Belgium), AI features via US providers under Standard Contractual Clauses, a Bulgarian data controller (Sunny Soft LTD), and retention periods set out in our privacy policy. You can export or delete your data at any time.

After a deletion request, a student account and its data are kept for 30 days, then erased. A parent account is also erased 30 days after a deletion request, or 30 days after its access to the last linked student ends. Files on the Files page, task attachments and analysed portfolio PDFs are then deleted from storage in the background, and the storage service keeps a deleted file for 7 more days. A counsellor account is not erased automatically; we erase it by hand on request. The audit log, a record of actions on the account, is kept for 2 years. Server logs are kept for up to 90 days. Financial records kept 5 years (Bulgarian tax law).

One application cycle (Sept–Aug), your final two year groups with no per-student caps, two-week onboarding (counsellor training, student roster import and a first workshop), and a named Accepted contact. Contact us for pricing and a rollout plan.

Yes. Pilot schools receive a set of one-time codes for their cohort — students redeem at signup and the fee is covered by the school licence.

Yes. Standard Data Processing Agreement available on request. Data stored in the EU (Belgium); AI features use US providers under Standard Contractual Clauses. Bulgarian data controller (Sunny Soft LTD).

Two weeks from signed pilot to first student workshop: counsellor training (two 1-hour sessions), import of your IB student list (A-level students register themselves and send their counsellor a request), then a kickoff session with your final two year groups (DP1 and DP2 for the IB, Year 12 and Year 13 for A-levels).